SOYAN is a disseminator of technology, customer-centric, providing the best service and reliable, safe and high value-added products is SOYAN's vision. SOYAN has established a national service center—authorized service center in the industry. It has a multi-level service system with extensive coverage, reasonable layout and close to customers. The 24-hour hotline is opened to provide customers with rich content and timely response. At the same time, it provides professional analysis reports and effective Solution plan to eliminate on-site hidden dangers and allow customers to experience A-level services that are convenient, valued, safe, professional, considerate and trustworthy.
Basic service
Operation Service
The national spare/spare parts center based on the multi-level service system ensures that customers can quickly solve on-site problems in the shortest time, professional customer response, rigorous processing procedures, and effectively shorten the maintenance cycle;
Prompt Response Service
Return to customers within 72 hours, care for customers' feelings, ensure the normal use of products, train customers on product maintenance, maintenance, and operation knowledge, and implement full- process supervision of service quality;
Customized Service
A Variety Of OEM/ODM Cooperation Methods, Fast Product Solutions With Optional Customized Menus, Standard Processes And Fast Customized Systems.
High-Quality Product Platformization And Personalized Appearance Accessories, Differentiated Products, To Avoid Excessive Business Conflicts In The Region.
Appearance customization, Logo customization, APP customization, monitoring page customization, parameter differentiation customizatio
Value-added services
1
Free panel mold opening
Panel appearance can be freely
designed, we can provide free mold
opening service
2
Safety certificate
for the area
100% of our products can pass the
certification, can provide customers
with safety certificates in different regions
3
Free after-sale maintenance spare parts
Some spare parts can be repaired
freeof charge according to the
actual situation
SOYAN can provide you with a variety of OEM/ODM cooperation models and standard process services for rapid customization of the system, tailoring the best quality solutions for you. We look forward to working with you. This is true regardless of your starting point!